Paragon Services Inc.
4907 Golden Parkway
Suite 200
Buford GA 30518
1 (800) 322-5771
Fax 1 (678) 714-0155

Paragon can replace broken equipment in the field with functioning equipment through our Equipment Replacement Service. For a low monthly fee, Paragon simply "swaps" out like equipment for the broken one on an as needed basis. The merchant assumes ownership of the replacement unit while Paragon assumes ownership of the broken unit. All replacement equipment is programmed with the appropriate applications and ready to use, then shipped overnight directly to the merchant.

Features of the Equipment Replacement Service include:

• Replacement inventories are wholly owned by Paragon Services.
• Same-day overnight shipment of replacement equipment.
• Download of merchant application; test transactions.
• Paragon issues call tag to have broken unit returned.
• Paragon absorbs outgoing Next Day Air and incoming ground freight and call tag costs.
• Paragon absorbs repair costs including EPROM upgrades and print head replacements.

Benefits of Paragon's Equipment Replacement Service:

• Your investment in replacement inventories is not necessary.
• Tracking of replacement and broken equipment inventories is performed and monitored by Paragon, so your staff can focus on day to day business.
• Eliminates your need for repair MANUFACTURER management.
• Eliminates the need for loaner equipment and tracking of repairs.
• Equipment failures are handled quickly, with inconvenience to the merchant at a minimum.

Billing options for Equipment Replacement Service:

• Per Event Billing - Merchant is billed for replacement units as needed or Paragon client is billed for merchant's replacement.
• Monthly Fee - Paragon can set up a flat monthly fee to cover any broken units for your merchant base. This can be billed via ACH directly to merchants or billed to our client.

If Paragon bills merchants directly, then fees quoted to merchants will include your markup.